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Topic: Couple of shipping queries (Read 521 times) previous topic - next topic

Couple of shipping queries

A recent order of ours was shipped on Monday via DHL China but we still haven't had a tracking number. Is this normal?

Also, how is shipping weight calculated on here? A recent order which showed as 2.4kg when ordering came in at under 1kg when shipped. I know someone was having problems ordering PCBs as the weight was coming up over 10kg but if the weight calculation is this far out that might be part of their problem.