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Topic: Shipping to USA - DHL China vs Hong Kong (Read 2324 times) previous topic - next topic

Shipping to USA - DHL China vs Hong Kong

Both claim 3-9 days, but DHL Hong Kong costs a little more. What does that extra price get me? I've been doing Hong Kong historically and been happy with it. Will there be a substantive difference if I go with DHL China instead?

Re: Shipping to USA - DHL China vs Hong Kong

Reply #1 –
Bueller?

Re: Shipping to USA - DHL China vs Hong Kong

Reply #2 –
I use DHL China.  Gets to east coast USA in 2 days.  My last order was placed on a weekend, was in Ohio the following Saturday and delivered to me on Monday.  4 days fab time.  I'm very happy with that and willing to call it a 1 week turn time from order placed to delivery.

Re: Shipping to USA - DHL China vs Hong Kong

Reply #3 –
Thanks. I think I'll give it a try next time then.

Re: Shipping to USA - DHL China vs Hong Kong

Reply #4 –
There's really not much difference when things work well, but during rush periods when China ships all the plastic crap that the west buys for Christmas (September, October) DHL China is usually faster because it doesn't get stuck in a truck on the border waiting for customs clearance into Hong Kong. Not that both options are not available for all destinations.
Got a question? Please ask in the forum for the fastest answers.

Re: Shipping to USA - DHL China vs Hong Kong

Reply #5 –
Have some issues with DHL and customs :/ since januari they are more aggressively it seems. My employer stopped working met them after several fuck ups..

My rant: http://smdprutser.nl/blog/dhl-dyscalcul ... dling-fee/

Re: Shipping to USA - DHL China vs Hong Kong

Reply #6 –
DHL must be trying to increase their revenue on shipping to UK desinations.

The following 3 orders were sent via 3 different HK shipping handlers, does that make a difference?

Feb 3 sets of proto + stencils, $6.18 charges. Order val inc DHL $133.
April 2 proto & stencils, no charges. Order val $93.
May 1 proto & stencil, $24.34 charges. Order val $52!!!

Re: Shipping to USA - DHL China vs Hong Kong

Reply #7 –
[quote author="MikeUK"]DHL must be trying to increase their revenue on shipping to UK desinations.

The following 3 orders were sent via 3 different HK shipping handlers, does that make a difference?

Feb 3 sets of proto + stencils, $6.18 charges. Order val inc DHL $133.
April 2 proto & stencils, no charges. Order val $93.
May 1 proto & stencil, $24.34 charges. Order val $52!!![/quote]

In .nl you can file a complaint with customs and ask for a refund. This is however a longwinding process :)

I suspect the same applies for uk.

Re: Shipping to USA - DHL China vs Hong Kong

Reply #8 –
You can complain in the UK and DHL might offer you a refund. Getting that refund however is another matter...

Not DPCB related but I ordered some samples from China once. DHL decided 10x 0805 LEDs were worth enough to charge me £20. They finally agreed they were wrong and to refund, however, getting that refund is another matter. I've actually given up as the time and effort it was taking just wasn't worth it, even for £20. Their latest tactic is claiming the person who agreed to the refund no longer works there so the whole process has to start again, from my proving the items were samples.

So, in summary, once the 'Add to cart' option is fixed, I'd quite like the next change to be adding other couriers! :)

Re: Shipping to USA - DHL China vs Hong Kong

Reply #9 –
Back to the original topic... I placed an order with DHL China instead of Hong Kong and it appears to have transited to the U.S. in a way indistinguishable to me from previous orders shipped DHL HK. So unless this is an exception rather than the rule, it looks like the two options differ significantly only in price.

Re: Shipping to USA - DHL China vs Hong Kong

Reply #10 –
[quote author="sghughes42"]You can complain in the UK and DHL might offer you a refund. Getting that refund however is another matter...

Not DPCB related but I ordered some samples from China once. DHL decided 10x 0805 LEDs were worth enough to charge me £20. They finally agreed they were wrong and to refund, however, getting that refund is another matter. I've actually given up as the time and effort it was taking just wasn't worth it, even for £20. Their latest tactic is claiming the person who agreed to the refund no longer works there so the whole process has to start again, from my proving the items were samples.

So, in summary, once the 'Add to cart' option is fixed, I'd quite like the next change to be adding other couriers! :)[/quote]

It took me like 3 months. Filling complaint forms seems to be the trick.