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Topic: IR Toy V2 orange light is ON all the time (Read 5299 times) previous topic - next topic

IR Toy V2 orange light is ON all the time

Hi,
My IR Toy V2 has been working fine. Just awhile ago, found that the orange light is lighted ON all the time (will go OFF after awhile when it is functioning properly). It does not appear in the Device Manager of Windows 8.1 and the usb com port has also disappeared.
It appears to be faulty now.
Can someone please advise whether it is really faulty before I purchased a new one.
Thanks.

Albert

Re: IR Toy V2 orange light is ON all the time

Reply #1 –
maybe it just stuck in the bootloader. I had this a few times after the standby wakeup.
try this: connect the two pins in bottom right corner (jumper) and connect it then, flash the latest firmware, then unplug and remove the jumber.

Re: IR Toy V2 orange light is ON all the time

Reply #2 –
Hi Manitu,

Thank you for your advise. It is working now.
Unfortunately I have proceeded to purchase another new one (thinking that the old is faulty).

Albert

Re: IR Toy V2 orange light is ON all the time

Reply #3 –
My orange light is always on. I've shorted the pins but it doesn't make a difference. The device used to show up as COM3 but now it just shows up as a broken HID device. Without a COM port the firmware update doesn't work. The first thing it asks you is "what com port?" so now what?

Re: IR Toy V2 orange light is ON all the time

Reply #4 –
Short PGD and PGC together and then plug in the IR TOY. Do NOT use the update batch file, instead use this command line:
fw_update -e -w -v -m flash -vid 0x04D8 -pid 0xFD0B -ix USBIRToy.v22.hex

You could put that in a batch file and add the pause command if you want to see all the feedback.

Unfortunately, the diolan bootloader is known to be bugged. There has been some talk about it on the microchip forum.

It did not matter with win XP but it appears some flavors of linux and windows just cannot handle the bugged diolan bootloader. This applies to all flavors of the bootloader and it is not a problem just with the dangerous prototypes variation.

I have attached the fixed bootloader hex (Edit: I found my fully corrected source too!) as per the instructions I found on the microchip web site. This will require a programmer to put into the 2550 unfortunately and there is no guarantee that it will fix the issue but there is some chance that it may based on what others have found.

Edit: Also found out that the inf file is also wrong. The PID needs to be changed to use microchip's standard cdc VID (0x000A) and the IR TOY needs to use the microchip inf file. If unmodified this will be signed and work with 64-bit windows and probably Windows 10.

Re: IR Toy V2 orange light is ON all the time

Reply #5 –
Thanks but this does not work. I have shorted PGD and PGC, plugged the USB cable in, ran the fw_update.exe with the args supplied, but all I get is:

U2IO flash erasing: FAILED.
Device is not found.
Operation aborted.

I have now bricked two IR Toys in a row with this particular issue. It's unbelievable. Are they just going to continue selling flaky hardware or actually fix this issue?

Re: IR Toy V2 orange light is ON all the time

Reply #6 –
Hi
sometimes I had to connect my IrToy a few times to the USB cable (with PGD and PGC connected) until it was shown as HID-device in the device-manager. only then is the firmware update possible.

Re: IR Toy V2 orange light is ON all the time

Reply #7 –
Thanks - I've attached the device a dozen times, it always shows up as a disabled HID device. The problem is that unless it shows up as a COM port, there is no way to communicate with it from Windows, therefore it cannot be updated.

When the IrToy was new, it showed up as COM3. I could connect to it from a terminal app. But now it's stuck as a disabled HID device and cannot be updated.

Re: IR Toy V2 orange light is ON all the time

Reply #8 –
Hi, same problem solved here :
After 2 years without use, I plug more IRtoy and the orange light was lighted ON all the time, no port COM created, bad recognition in device manager.

I short PGD and PGC together and then plug in the IR TOY,  it  shows up as a broken HID device with an exclamation mark. Impossible to reflash with Simpkins 's command line.

I tried on Windows 8.1 and then Windows 10 on another computer without success. Finally on a third computer with Windows 7 x64 the device is recognized like HID device when PGD and PGC are shorted together. So it was possible to flash with the command line :
fw_update -e -w -v -m flash -vid 0x04D8 -pid 0xFD0B -ix USBIRToy.v22.hex

So my advice : try the Simpkins 's manipulation on other computers, rather use Windows 7 to make it work !

Re: IR Toy V2 orange light is ON all the time

Reply #9 –
Hello everyone,

I just registered because I had the same problem and got really frustrated until I fixed it.
The only way I could manage to flash the IR Toy's firmware to v22 was by plugging it into a Vista machine. There, the light turned off and the device registered as a USB HID. I executed the batch file for the firmware flash without entering any port and it finally succeded. No drivers from the package were required for that.
Maybe you can create a virtual machine if you don't have a physical machine with an older OS, like this dude did: viewtopic.php?f=29&t=7204#p61169

What I tried and did not work:

- Shorting the PGD and PCG pins
- Trying to flash on a Windows 8. and Windows 10 machine
- Installing a software which would create virtual COM ports for mapping them to the "broken" USB HID that my device manager showed, so I could try to direct the batch file to it
- Plugging the IR Toy in and out 20 times
- Forcing Windows to use the drivers
- Trying to flash to beta driver v23

If I had known this before, I would not have buyed it. Support seems to be disbanded (?). You are better off with another IR Transceiver I guess.