Hi guys,
I've had two PCB orders come back with "Problem" status saying "we can't open these files".
First, sorry for causing trouble with this but maybe I found a pattern. For each of these two orders, I created the order on the new dev site with an Eagle version 7.1.0 .brd file. It would submit fine and even showed the rendered board wonderfully. But because I'm a dolt and don't check carefully enough, I found something I wanted to change on the boards and re-submitted them again using the "Update files" link on the order page.
I think that's what might be causing the issue? Because after doing the updates, the rendering no longer appears which wasn't a big deal but I thought the files were still OK. The extension of the file is also changed from the .brd file I uploaded to a .zip but that's probably from your back-end process that converts Eagle files to CAM files and zips them up, right?
Is it possible that the back-end Eagle -> CAM-zip conversion works wonderfully on the initial order but then later when updating files, something fails? Again, sorry for causing trouble with this, but I re-upload my boards a lot until they get accepted by the board house, there's always something to change/improve/mess-up, and it's a feature I really love about this site.
I also have a lot of experience with web applications in PHP, Rails, Flask, Go, cgi-bin's etc. You guys are awesome for doing this favour of giving us all cheap Chinese PCB-connections so if there's something I could help try and fix, let me know and I'd be happy to volunteer some of my time.
Oh and from now on I'll be sure to just use your .cam Eagle job to export the Gerbers, zip them up, and upload that.