Dangerous Prototypes

Dirty Services => DirtyPCBs support => Topic started by: richiekotzen on March 08, 2016, 06:59:49 am

Title: order number:2017934 code to track the shipment online
Post by: richiekotzen on March 08, 2016, 06:59:49 am
good morning
how can I do to get the code to track the shipment online
Title: Re: order number:2017934 code to track the shipment online
Post by: Sjaak on March 08, 2016, 12:14:41 pm
Please read this post: viewtopic.php?f=70&t=7855 (http://dangerousprototypes.com/forum/viewtopic.php?f=70&t=7855)
Title: Re: order number:2017934 code to track the shipment online
Post by: richiekotzen on March 08, 2016, 01:38:20 pm
I can not find the contact email on the site
Title: Re: order number:2017934 code to track the shipment online
Post by: Sjaak on March 08, 2016, 02:10:09 pm
Have you read it? Gues not.. That topic doesnt mention email at all. It asks to make a ticket.

Go to the site find your order and make a supportticket there.
Title: Re: order number:2017934 code to track the shipment online
Post by: richiekotzen on March 08, 2016, 02:18:38 pm
I have read. but also on the page of my order, no email
I always return to this page

http://dirtypcbs.com/contact.php (http://dirtypcbs.com/contact.php)
Title: Re: order number:2017934 code to track the shipment online
Post by: Sjaak on March 08, 2016, 03:22:42 pm
Go to http://dev.dangerousprototypes.com (http://dev.dangerousprototypes.com), go to shop, status, then you'll get a list of orders, scroll a bit down and find the create ticket option. Should be selfexplanatory.

For dirtypcbs.com go to the contact page you mentioned and scroll all the way down and there is your emailaddress where you can send an email too..
Title: Re: order number:2017934 code to track the shipment online
Post by: richiekotzen on March 08, 2016, 03:31:37 pm
Many Thanks!!!!!
Title: Re: order number:2017934 code to track the shipment online
Post by: richiekotzen on March 09, 2016, 08:38:33 am
[quote author="Sjaak"]Go to http://dev.dangerousprototypes.com (http://dev.dangerousprototypes.com), go to shop, status, then you'll get a list of orders, scroll a bit down and find the create ticket option. Should be selfexplanatory.

For dirtypcbs.com go to the contact page you mentioned and scroll all the way down and there is your emailaddress where you can send an email too..[/quote]

hello, from the first link "http://dev.dangerousprototypes.com"  tells me

EMPTY!

No Order History Yet

in the second case I sent 2 emails and no response

little serious.
Title: Re: order number:2017934 code to track the shipment online
Post by: Sjaak on March 09, 2016, 10:38:08 am
you didnt tell on which site you made the order and my crystal has broken down.. I gave you the two possible way to get support.

Assuming you send the emails after my response I think you should give the people a bit time to repond (lets say 24 hour). Hammering their mailbox with the same question over and over again wouldnt help much and will slow down the process not only for you.
Title: Re: order number:2017934 code to track the shipment online
Post by: richiekotzen on March 09, 2016, 10:45:18 am
the order I did here
 http://dirtypcbs.com (http://dirtypcbs.com)
Title: Re: order number:2017934 code to track the shipment online
Post by: jin on March 10, 2016, 04:33:45 am
Hey man, you placed the order on the old site not the dev site. You used Hong Kong Airmails as a shipping method. You don't get tracking numbers for it. :P

@sjaak Thanks for helping out!

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