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Dangerous Prototypes

Dangerous Prototypes => Bus Pirate Support => Topic started by: pisarm on July 27, 2009, 08:21:27 pm

Title: Problems connecting to Bus Pirate
Post by: pisarm on July 27, 2009, 08:21:27 pm
Hi everyone,

I just received my Bus Pirate today. The problem is that when I plug in the usb cable windows just says unrecognized hardware found and the on board USB-led is lit very faint... The USB led lights up very briefly when I insert the USB cable. The power led lights up just fine.

Could this be a problem with the FTDI chip or ?
Title: Re: Problems connecting to Bus Pirate
Post by: ian on July 27, 2009, 08:48:00 pm
Everything sounds fine. Did you install the FTDI driver? Check out my Bus Pirate 101 post:
http://dangerousprototypes.com/2009/07/ ... irate-101/ (http://dangerousprototypes.com/2009/07/23/bus-pirate-101/)

If you canceled it once in the past you may need to go to the control panel, click the unknown device, and click 'reinstall driver'.
Title: Re: Problems connecting to Bus Pirate
Post by: pisarm on July 27, 2009, 09:49:48 pm
Yeah I did that - also have a couple of Arduinos running just fine.
Title: Re: Problems connecting to Bus Pirate
Post by: pisarm on July 27, 2009, 10:27:49 pm
Just been trying again - Windows tells me that the USB device has malfunctioned. If the Bus Pirate is dead - who would I contact to get it replaced?
Title: Re: Problems connecting to Bus Pirate
Post by: pisarm on July 27, 2009, 11:01:57 pm
The problem would seem to be the FTDI chip - I just tried bypassing it using the rx/tx lines and a max232 breakout board and I seem to be getting some of the menu.

Not too sure what to do from here though - is there any sort of warranty covering a bad ftdi chip or?
Title: Re: Problems connecting to Bus Pirate
Post by: ian on July 28, 2009, 08:12:41 am
You're going to have to contact Hack a Day and/or Seeed to see what the policy is, I'm not with Hack a Day anymore.

I know that Seeed did two tests on each unit before shipping: bootloader and terminal, so it probably left in good shape, but damage during shipping could be a possibility.
Title: Re: Problems connecting to Bus Pirate
Post by: pisarm on July 28, 2009, 12:19:27 pm
I just got in contact with Seeed - they want me to ship it back to them.

Thank you for the quick replies.
Title: Re: Problems connecting to Bus Pirate
Post by: ian on July 28, 2009, 12:30:43 pm
I'm sorry your Bus Pirate didn't work. I wish I could be more help. Let me know when you get the replacement.
Title: Re: Problems connecting to Bus Pirate
Post by: pisarm on July 28, 2009, 05:03:46 pm
Just sent it - will let you know when I get it back.
Title: Re: Problems connecting to Bus Pirate
Post by: pisarm on August 24, 2009, 05:03:49 pm
I received a replacement Bus Pirate from Seeed Studio today - just upgraded it to v2 :)
Title: Re: Problems connecting to Bus Pirate
Post by: ian on August 24, 2009, 05:11:25 pm
Be sure to grab the latest 2.1-RC2 (or RC3 in the nightly), tons of bug fix update goodness.
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