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Dangerous Prototypes

Other projects => Past projects => Web platform => Topic started by: Chris on October 19, 2010, 07:44:51 am

Title: Seeed Depot supplying v1c instead of v1.1
Post by: Chris on October 19, 2010, 07:44:51 am
Hi Guys,

I recently ordered a Web platform v1.1 from Seeed Depot on 5th October, which I just received in the post today. However, they've sent me the older "v1c" revision and not v1.1 as ordered (and it is clearly stated as v1.1 in the order).

Is anyone aware of why I've been sent a v1c and not a v1.1???

My plans for the Web Platform required v1.1 and I was going to order several more of them shortly, however, now I'm concerned about what revision(s) I'm going to receive.

I've emailed Seeed Depot, but no response yet.

Chris
Title: Re: Seeed Depot supplying v1c instead of v1.1
Post by: ian on October 19, 2010, 10:26:30 am
Hi Chris,

I'm sorry about the mistake, thanks for reporting it. There was probably a stock/warehouse mistake as they switched over to the new hardware.

If you were closer I'd offer to trade my v1.1 hand-assembled hardware. It looks like you're closer to seeed than me though, so I'd recommend an exchange. Please PM me your order number, I'll also follow up with Seeed and make sure they expedite the exchange.
Title: Re: Seeed Depot supplying v1c instead of v1.1
Post by: Chris on October 19, 2010, 12:18:11 pm
Hi Ian,

I've had a response from Seeed and they have offered to exchange the board and cover return postage costs.

Thanks for your assistance :)

Chris.
Title: Re: Seeed Depot supplying v1c instead of v1.1
Post by: ian on October 19, 2010, 12:24:05 pm
Thanks for the update, I'm glad it's getting sorted. Please let me know if there's anything else I can do.
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