Hello, I am having issues similar to those described in some of the FAQs (IRToy isn't recognized as USB/COM device, Indicator light always on...). The recommendation is to reload the firmware, but I can't seem to accomplish that with the regular methods described in the guide (can't connect with terminal via Linux/OSX, shorting the PGC and PGD pins doesn't have the desired effect for Windows). I am hoping that using a PICKit will be easier/more reliable, but when I download the update zip there doesn't seem to be the Hex dump file for using a PIC programmer included (the readme says the file name will be of the format 'USBIRToy-BLxFWyy-DUMP.hex'). Am I just missing it (for instance, will the USBIRToy.v22.hex file work?) or is the hex dump file not included? If it is not included could it be made available? Thank you for your time.