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Messages - touliloup

2
DirtyPCBs support / Re: Are you paying DHL on receipt of your PCBs?
I already had similar problem with a company over charging processing fee for custom clearance in Germany.

The resolution was simple, I refuse to pay those fee and cleared the tax directly with the custom office. At least in Germany, no company can decide to give a service, and then tell you that you need to pay for something you didn't ask for!
They always presented it like it was the way to do thing, and that THEY need to do the custom clearance. Actually sending the bill (or order confirmation email) was enough, I transfer the money directly to the custom service bank account and a few days later my package was delivered without additional fee.

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#TimeMemoryFunctionLocation
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